For over 25 years, Cole Valley Software has served professional service firms by delivering fully integrated firmwide CRM solutions.
ContactEase CRM products are easy-to-use and simple to manage. Learn about our new business development tools.
Our staff of former law firm employees and talented support team will guide you each step of the way.
Helpful documents and video files regarding CRM best practices.
Join our community of over 250 clients and hear why they love ContactEase.
We would really like to talk further with you. Please contact us for more information.
Use the search bar to the right to search through our website. Still stuck? Contact us for additional assistance.
Cole Valley Software looks to be the most effective CRM system for professional service firms, such as law and accounting firms. We are always looking for good people to join our team. At this time we are looking for a Technical Support Analyst. The job description is as follows:
Technical Support Analyst
Technical Support Analyst participates in planning meetings, coordinates installation and configuration of proprietary Cole Valley systems, assists clients with preparing their local IT environments, and provides support to clients post implementation. This position will be required to provide on-going Level 1, Level 2 and Level 3 service desk support, and perform project work associated with integrations and database conversions. The role requires a broad knowledge of hardware environments and software components, combining elements of an implementations specialist, service desk analyst and technical services support technician.
If you would like to apply for the position, please send your cover letter and resume to firstname.lastname@example.org.
06/10/2017 - 06/15/2017